FAQS
FROM CURIOUS TO CONFIDENT
Everything you need to know about shopping with us.
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Yes — every order ships fully tracked. You'll receive a tracking link by email within 24 hours of dispatch.
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We process your order within 1 to 2 business days. Delivery takes 4 to 7 business days after dispatch, so the total estimated time is 5 to 9 business days.
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No. Orders shipped within the United States are not subject to customs duties or import fees — the price you see at checkout is the price you pay.
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You can return any item within 30 days of delivery, no questions asked. Full details are on our Returns & Refund Policy page.
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Yes. All payments are processed by secure, PCI-compliant payment providers. Your full card details are never stored on our servers.